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Shipping Policy
Last updated: September 10, 2026
This Shipping Policy explains how orders placed through chickenantibiotics.com are processed, shipped and delivered. By placing an order with Chicken Antibiotics, you agree to the terms described below.
Shipping Destinations
Chicken Antibiotics currently accepts orders for delivery to eligible addresses within the United States. We do not currently offer international shipping.
Some products may be unavailable for shipment to particular states, territories or addresses. Available products and shipping options may be limited according to product eligibility, carrier requirements and destination restrictions.
Order Processing
Orders are reviewed and prepared before shipment. Processing time is separate from carrier transit time and may vary according to:
- The time and day the order was submitted
- Product availability
- Payment authorization
- Address verification
- Order volume
- Weekends and holidays
If additional information is required to process your order, we may contact you using the email address provided during checkout.
Shipping Methods and Delivery Estimates
Available shipping methods, charges and estimated delivery timeframes are displayed during checkout whenever applicable.
Delivery estimates begin after an order has been processed and accepted by the shipping carrier. They are estimates rather than guaranteed delivery dates unless a specific guaranteed service is expressly identified during checkout.
Shipping Charges
Shipping charges are calculated and displayed before an order is submitted. Charges may be based on the selected shipping method, delivery destination, package size, package weight and products included in the order.
Any available free-shipping offer will be subject to the conditions displayed with that promotion.
Order Confirmation
After placing an order, you should receive an order-confirmation email at the address submitted during checkout. This confirms that we received your order; it does not necessarily confirm that the order has shipped.
Please review the products, quantities and delivery address shown in the confirmation and contact us promptly if anything is incorrect.
Shipment Confirmation and Tracking
When tracking information becomes available, it will be sent to the email address associated with the order. Tracking activity may take time to appear after a shipping label is created.
You can follow your shipment through our Track Your Order page or through the carrier’s official tracking service.
Address Accuracy
Customers are responsible for providing a complete and accurate shipping address, including:
- Recipient’s full name
- Street address and unit number
- City, state and ZIP code
- Any delivery instructions required by the carrier
Chicken Antibiotics is not responsible for delays or failed delivery resulting from incomplete, inaccurate or outdated address information supplied by the customer.
Address Changes
If you need to correct your shipping address, contact us immediately at chickenantibiotics@gmail.com.
We will attempt to update the address when possible, but changes cannot be guaranteed after an order has entered processing or been transferred to the carrier.
Order Changes and Cancellations
Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee a modification or cancellation after fulfillment has started.
An order that has already shipped must be handled according to our Return and Refund Policy.
Carrier Delays
Delivery may be delayed by weather, holidays, transportation disruptions, carrier congestion, emergency conditions, address problems or other circumstances outside our direct control.
If tracking has not updated for an extended period, contact customer service so we can review the available shipment information.
Packages Marked as Delivered
If tracking shows that your package was delivered but you cannot locate it:
- Confirm that the shipping address on your order is correct.
- Check around the delivery location, mailbox and secure package areas.
- Ask household members, neighbors or building staff whether they accepted it.
- Allow for the possibility of an early delivery scan.
- Contact the shipping carrier for additional delivery details.
If the package remains missing, email us with your order number and tracking information so we can review the shipment.
Damaged Packages
If your order arrives damaged, retain the product, packaging and shipping materials and contact us promptly.
Please include:
- Your order number
- A description of the damage
- Clear photographs of the package
- Clear photographs of the affected product
- A photograph of the shipping label
We will review the information and provide the appropriate next steps.
Incorrect or Missing Items
If your shipment contains an incorrect item or an item is missing, email customer service with your order number, a description of the issue and photographs of the received package and contents.
Returned or Undeliverable Packages
A shipment may be returned because of an incorrect address, refused delivery, failed delivery attempts or another carrier-related issue.
If a package is returned to us, contact customer service for available reshipment or refund options. Additional shipping charges may apply when the return resulted from an incorrect or incomplete address supplied during checkout.
Multiple Shipments
Products from the same order may occasionally ship in separate packages. When this occurs, additional tracking information may be provided for each shipment.
Contact Us
For shipping assistance, contact:
Chicken Antibiotics
7134 Village Green Dr
Charlotte, NC 28215
United States
Email: chickenantibiotics@gmail.com
Please include your full name and order number when contacting us about a shipment.
