Privacy Policy

Last updated: September 10, 2026

This Privacy Policy describes how Chicken Antibiotics (“Chicken Antibiotics,” “we,” “us” or “our”) collects, uses, discloses and protects personal information when you visit, use our services or make a purchase through chickenantibiotics.com (the “Site”).

By using the Site, you acknowledge the practices described in this Privacy Policy. Chicken Antibiotics currently accepts and ships orders only within the United States.

Personal Information We Collect

The personal information we collect depends on how you interact with the Site and may include the following categories.

Contact Information

• Name
• Email address
• Telephone number, when provided
• Billing address
• Shipping address

Order and Transaction Information

• Products viewed, added to a cart or purchased
• Order number and order history
• Shipping method and tracking information
• Returns, refunds and customer-service records
• Payment status and limited transaction details

Payment-card information is processed by our payment providers. We do not require customers to send complete card numbers or security codes by email.

Account Information

If customer accounts are available, we may collect account credentials, saved addresses, order history and account preferences.

Device and Usage Information

When you use the Site, certain information may be collected automatically, including:

• IP address
• Browser and device type
• Operating system
• Approximate location derived from an IP address
• Pages viewed and links selected
• Referring website or source
• Date, time and duration of visits
• Shopping-cart and checkout activity
• Cookie and similar technology identifiers

Customer-Service Communications

We collect information you provide when contacting us, including messages, photographs, product questions, order details and records of our correspondence.

Information from Third Parties

We may receive information from companies that provide services on our behalf, including Shopify, payment processors, shipping carriers, analytics providers, fraud-prevention services and advertising platforms.

How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Authorize and complete payments
• Arrange shipping and provide tracking information
• Manage returns, refunds and replacements
• Respond to customer-service inquiries
• Maintain customer accounts
• Communicate about orders and store updates
• Personalize and improve the Site
• Measure website performance and customer engagement
• Remember shopping-cart and account preferences
• Detect, investigate and prevent fraud or misuse
• Protect the security of our customers, Site and business
• Comply with applicable legal obligations
• Enforce our policies and contractual terms

Email and Marketing Communications

If you subscribe to marketing communications, we may send information about products, promotions, restocks, educational content and store updates.

You may unsubscribe from marketing emails by using the unsubscribe link included in the message or by contacting us. Unsubscribing from promotional messages will not prevent necessary transactional communications about an order, account or customer-service request.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage and similar technologies to operate the Site and understand how it is used.

These technologies may be used to:

• Keep the shopping cart functioning
• Remember account and website preferences
• Maintain website security
• Measure traffic and performance
• Understand customer interactions
• Support advertising and marketing activities
• Identify and prevent fraudulent activity

You may manage cookies through your browser settings and any privacy controls made available on the Site. Blocking certain cookies may affect shopping-cart, checkout, account or other website functions.

How We Disclose Personal Information

We may disclose personal information to third parties when necessary to operate our business and provide services, including:

• Shopify: Our ecommerce platform and related service providers.
• Payment providers: To authorize, process and secure transactions.
• Shipping carriers: To deliver orders and provide tracking.
• Fulfillment providers: To prepare, package and ship orders.
• Technology providers: For website hosting, email, security and technical support.
• Analytics providers: To measure website use and performance.
• Marketing providers: To deliver and evaluate advertising or promotional communications.
• Professional advisers: Such as accountants, insurers, consultants and legal advisers.
• Government or legal authorities: When disclosure is required or permitted by applicable law.

We may also disclose information in connection with a merger, financing, acquisition, restructuring, sale of assets or similar business transaction.

Targeted Advertising

Depending on the services and settings used by our store, advertising and analytics partners may use cookies or similar technologies to display, personalize or measure advertisements.

Where applicable, customers may manage advertising preferences through browser settings, platform controls or privacy options provided on the Site.

Sale or Sharing of Personal Information

Chicken Antibiotics does not sell personal information for money. Some state privacy laws may define certain advertising-related disclosures as a “sale,” “sharing” or use for targeted advertising.

Where these definitions apply, eligible residents may request to opt out by using an available privacy-preferences link or by contacting us at chickenantibiotics@gmail.com.

Global Privacy Control

Where required by applicable law and supported by our systems, we may recognize qualifying browser-based opt-out preference signals, such as Global Privacy Control.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, prevent fraud and comply with legal, tax, accounting or reporting obligations.

Retention periods vary depending on the type of information, why it was collected and applicable requirements.

Data Security

We use reasonable administrative, technical and organizational safeguards intended to protect personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Customers are responsible for protecting account credentials and should contact us promptly if they believe an account or transaction has been compromised.

Your Privacy Rights

Depending on where you reside and subject to applicable exceptions, you may have rights concerning your personal information, including the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of personal information
• Receive a portable copy of certain personal information
• Opt out of certain targeted advertising, sales or sharing
• Withdraw consent when processing is based on consent
• Appeal a decision concerning a privacy request when applicable
• Receive equal service without unlawful discrimination for exercising privacy rights

Submitting a Privacy Request

To submit a privacy request, email chickenantibiotics@gmail.com with the subject line Privacy Request.

Please include:

• Your full name
• Your email address
• The state in which you reside
• The specific privacy right you wish to exercise
• Relevant order or account information when applicable

We may request additional information to verify your identity and protect personal information from unauthorized access or deletion. We will use verification information only to process the request.

Authorized Agents

Where permitted, an authorized agent may submit a request on your behalf. We may require proof of authorization and may ask you to verify your identity directly with us.

Appeals

If applicable law gives you the right to appeal a decision concerning a privacy request, email us with the subject line Privacy Appeal and explain the decision you wish to appeal.

Children’s Privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, contact us so we can review and address the request.

Third-Party Websites

The Site may contain links to websites or services operated by third parties. We are not responsible for the privacy, security or content practices of third-party services. Review their privacy policies before providing personal information.

Shopify

Our store is hosted through Shopify. Shopify may collect and process personal information to provide ecommerce, security, analytics and related services. Shopify’s handling of personal information is governed by its applicable privacy documentation.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect operational, technological, legal or business changes. The revised version will be posted on this page with an updated revision date.

Contact Us About Privacy

For questions, concerns or privacy requests, contact:

Chicken Antibiotics
7134 Village Green Dr
Charlotte, NC 28215
United States

Email: chickenantibiotics@gmail.com