Accessibility

Accessibility Statement

Last updated: September 10, 2026

Chicken Antibiotics is committed to providing an accessible and inclusive online shopping experience for customers with disabilities.

We are working to improve the usability and accessibility of chickenantibiotics.com and to make our products, information and customer-service resources easier to access.

Our Accessibility Goal

Our goal is to maintain a website that can be used by as many people as reasonably possible, including customers who use:

  • Screen readers
  • Keyboard-only navigation
  • Voice-recognition software
  • Screen magnification
  • High-contrast settings
  • Alternative input devices
  • Browser-based accessibility tools

We use recognized accessibility principles, including the Web Content Accessibility Guidelines, as a reference when reviewing and improving the Site. This statement does not claim that every page or third-party feature currently meets every guideline.

Accessibility Features and Practices

Our accessibility efforts may include:

  • Using logical headings and page structure
  • Providing descriptive page titles
  • Adding alternative text to meaningful images
  • Supporting keyboard navigation
  • Using readable text and color contrast
  • Providing visible focus indicators
  • Labeling forms and input fields
  • Making links understandable from their context
  • Avoiding unnecessary flashing or disruptive motion
  • Supporting browser zoom and responsive layouts
  • Providing clear error messages during checkout
  • Organizing product and policy information consistently

Ongoing Improvements

Accessibility is an ongoing process. Website content, themes, applications and checkout features can change as the store is updated.

We may review the Site through:

  • Automated accessibility testing
  • Manual keyboard testing
  • Screen-reader review
  • Mobile and browser testing
  • Customer feedback
  • Review of newly added pages and features

Third-Party Applications and Services

ChickenAntibiotics.com is hosted through Shopify and may use third-party applications, payment services, shipping tools, embedded content or external links.

Some third-party features may be outside our direct control. We encourage third-party providers to offer accessible services and will consider accessible alternatives when reasonably available.

Browser and Device Settings

Many browsers and devices include tools that can improve readability and navigation. Depending on your device, you may be able to:

  • Increase text size
  • Zoom the page
  • Adjust color and contrast
  • Use reader mode
  • Enable captions
  • Navigate with a keyboard
  • Use built-in screen-reading features

Refer to your browser, operating system or device documentation for instructions.

Keyboard Navigation

Many parts of the Site can be navigated using a keyboard. Common controls include:

  • Tab: Move forward through interactive elements
  • Shift + Tab: Move backward
  • Enter: Open or activate a selected link or button
  • Space: Activate certain controls
  • Arrow keys: Navigate some menus, options and controls
  • Escape: Close certain menus or dialog windows

Requesting Assistance

If you have difficulty using any part of the Site, contact us. We will make reasonable efforts to provide the requested information or service through an accessible alternative.

Assistance may include:

  • Helping locate a product or policy
  • Providing product-page information in an alternative format
  • Assisting with website navigation
  • Helping identify available shipping or order information
  • Providing order or tracking assistance
  • Receiving feedback about an accessibility barrier

Reporting an Accessibility Issue

Email chickenantibiotics@gmail.com with the subject line Accessibility Request.

Please include:

  • Your name
  • The page address or URL
  • A description of the accessibility issue
  • The browser and device being used
  • The assistive technology being used, when relevant
  • The information or service you were trying to access
  • Your preferred method of receiving a response

Please do not include complete payment-card numbers, card security codes or account passwords.

Alternative Access

If a page, document, image, form or feature is not accessible to you, contact us and identify the content you need. We will review the request and work to provide the information through a reasonable alternative when possible.

Accessibility of Product Information

If you cannot access a product description, ingredient list, package-size option or other displayed information, email us with the product name or page URL.

Our team can assist with information available through the product listing and packaging documentation. Customer service cannot diagnose animals or provide individualized veterinary advice.

Accessibility of Policies and Customer-Service Information

Alternative access may be requested for:

  • Shipping information
  • Return and refund terms
  • Payment information
  • Privacy information
  • Medication policies
  • Order-tracking assistance
  • Contact information

Feedback

Accessibility feedback helps us identify barriers and prioritize improvements. We welcome specific information about any page, feature or interaction that is difficult to use.

United States Store

Chicken Antibiotics accepts and ships orders only within the United States. Accessibility assistance is available for information and services offered through our U.S. online store.

Contact Information

For accessibility assistance or feedback, contact:

Chicken Antibiotics
7134 Village Green Dr
Charlotte, NC 28215
United States

Email: chickenantibiotics@gmail.com

We will review accessibility messages and respond as soon as reasonably possible.